Support Policy Page

We have an after-sales service center in Canada. If you encounter any issues during your shopping experience, we will provide timely assistance. During business hours, we typically respond to your emails within 2 hours of receiving them. Responses may be delayed during weekends or outside of working hours. We recommend that you email us with any questions or concerns. Thank you for your support of LIPMALL. Our goal is to provide Canadians with high-quality products at relatively affordable prices.